So that you can respond calmly in the event of an emergency.
When living in a van, which involves travel and accommodation, being prepared for emergencies leads to peace of mind.
You can choose from three compensation plans to suit your needs.[Light Plan] Minimum compensation
1,000 yen/24 hours (tax included)
• Personal injury, property damage, vehicle damage, personal injury → Insurance coverage (with exemptions)
• NOC (Non-Operation Charge) → Full payment required
• Towing service → Yes (free up to 100km)
▶︎ For those who want to make the minimum preparations.
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[Standard Plan] Balanced and safe plan
2,500 yen/24 hours (tax included)
• Personal injury, property damage, vehicle damage, personal injury → Insurance coverage (0 yen deductible)
• NOC → Flat rate of 20,000 yen → Reduced to 5,000 yen
• Cancellation fee → Free up to 3 days before departure
• Towing service → Unlimited (limited to our designated companies)
▶︎ Ideal for beginners, families and those with pets.
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[Premium Plan] Full support
4,000 yen/24 hours (tax included)
• Personal injury, property damage, vehicle damage, personal injury → Insurance coverage (0 yen deductible)
• NOC → Full exemption (0 yen)
• Cancellation fee → Free up until the day of departure
• Towing service → Unlimited
• Cleaning fees when pets are traveling → Free compensation
• Priority roadside assistance (batteries, tires, etc.)
▶︎ The highest level of coverage to give you peace of mind no matter what happens.
About use
• Please apply for the compensation package when making a reservation or at reception.
• Once you have selected a compensation plan, it cannot be changed midway.
• Compensation is based on the contract and insurance company regulations.
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Non-Operation Charge (NOC)
In the unlikely event that an accident, theft, breakdown, or damage occurs during use and the vehicle needs to be repaired or cleaned,
The following fees will be charged as a **Business Offender Compensation Expense (NOC)**.◾️ If you return it
Even if your vehicle needs repairs, if you return it in a self-driving condition,
NOC: 20,000 yen (tax included)◾️ If the vehicle cannot move on its own
If your vehicle becomes unable to move, such as when it needs to be towed,
NOC: 50,000 yen (tax included)NOC is "Compensation separate from insurance"
NOC is a cost to cover lost business opportunities incurred during vehicle repair and maintenance.
This compensation covers the "impact on rental car operations" that cannot be covered by vehicle insurance.⸻
◾️ NOC is applicable in the following cases:
• Significant dirt or odors inside or outside the vehicle (including vomit, pets, food and drink, etc.)
• Smoking in non-smoking vehicles
• If you have not reported the accident or trouble to the police or our company
• Use that violates the terms of use (e.g., driving by a third party without permission, exceeding the capacity)